23 April 2020

COVID-19 Update: We are here and we are ready

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The Fertility Centre

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COVID-19 Update:  We are here and we are ready

We are delighted to share with you good news regarding fertility treatment. As you have no doubt seen in the media, the Government has announced that the restrictions on IVF and elective surgeries will be lifted on the 27th April.

We are pleased that the Government hasn’t forgotten about IVF patients and their desire to have a family, and we are prepared to restart fertility treatment and IVF as quickly as possible. If you would like to restart your suspended treatment, please contact your clinic.

Our clinics will need to continue to operate a little bit differently and we are introducing some new measures to make sure that the quality of your care isn’t compromised while we increase our infection control and safety protocols.

We can assure you that our preparations will make our facilities as safe as it’s possible to be:

  • Patients will be tested for COVID-19 where appropriate and as advised by their doctor. We will aim for a 48-hour turnaround of results to minimize interruption to treatment.
  • For your safety we will continue to practise social distancing in our clinics. Our fertility specialists, nurses, counsellors and administrators will continue consulting via phone or online video conferencing, where appropriate.  Appointments that require face to face contact will be less than 15 minutes in duration.  
  • We will check the temperature of everyone entering our facilities.  Please stay home and call your Doctor if you are unwell. 

We will continue with our increased hygiene for infection control, including: 

  • Using hand sanitisation before and after contact with our patients.
  • Following cough etiquette by maintaining the 1.5 metre distance rule, wherever possible.
  • Where social distancing is not possible, such as for blood tests and scans, utilising masks and appropriate protective equipment.
  • Continuing washing down all surfaces between patients with disinfectants.
  • Implementing strict staff protocols - if any staff, or their families, display even mild symptoms, they know to stay at home and we will arrange for them to be tested.

We look forward to welcoming you back to The Fertility Centre.

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